Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we Vape Pen experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have received a blunder from your local shipping and delivery service and would certainly like to cancel your order, first check your e mail and/or spam filtration this means you clicked on the correct shipping address and/or LINK. Once this offers been done, when you are still interested in continuing, basically answer the e-mail with the information on your request and you may greatly appreciate any kind of assistance you may offer. For technological issues, you may possibly need to contact customer care via their particular contact number: (Toll Free). Alternatively, if you have any some other questions, you can send us a great email and we will try our best in order to assist you.
Your package deal will arrive at your door within seven to ten working days. Please be aware that will shipping times may possibly vary from one courier company in order to another. Therefore, it is, constantly preferable to order with a reliable company. To help ensure your package deal arrives safely, we always advise of which you sign your own parcel’s “Thanks With regard to Sending” section in order to arrives. Your nearby delivery services are required to obviously display this personal confirmation on just about all sent items, including Element Vape products.
When your parcel has arrived at your entrance, you will have to collect this as soon because possible. This is normally done by simply completing a self-addressed, stamped envelope together with your return deal with and tracking quantity. Upon arrival, keep your unit is completely charged and prepared to start out using it immediately. Tend not to wait for your Aspect Vape product in order to warm up; that should not be stressed enough, particularly in the case of rechargeable batteries.
As layed out in the above paragraph, when shipping in order to UK residents, shipping and delivery is going to be facilitated simply by among our countrywide network of courier companies, such since DPD, FED EX LOVER or UPS – but please permit for additional costs to be obtained into consideration whenever placing your purchase. Customers located within just the Republic of Ireland are not authorized to get online. Within most cases, clients located within the Republic of Ireland will be unable to purchase the object through the use of credit credit cards or free e cards. All of us are currently going through some issues along with credit card fraud in European countries as well as in certain situations, payments made applying these methods may possibly be declined or reversed. In addition, all deliveries to be able to EU customers may possibly be subject to fees and import duties.
When shipping internationally, make sure you note that traditions procedures are extremely time-consuming and frequently require the help of a good independent customs dealer. In the circumstance of an brought in product, delivery periods will be dependent on your courier’s international delivery services and transit occasions may greatly exceed our internal shipping and delivery estimates. Should you be uncertain of expected flow times, please make contact with us immediately. Worldwide orders will generally arrive within three to five business days following payment has been received.
For all those questions relating to this matter, make sure you note that every questions should be directed towards our business headquarters. Should a person need to make adjustments or inquire regarding our services inside general, you can do so from anytime during business hours, Monday by means of Friday, except Saturday, Wednesday, and Thursday. Should you have got any other queries, you can either contact our customer service team or perhaps one of our own sales representatives in the main office. In the event you prefer to location your order on-line, you are welcome to visit our website and follow typically the simple instructions supplied. All billing in addition to ordering information will certainly be provided in the click of a button.
As always, we strongly suggest that all requests be paid for entirely before shipping and delivery or delivery regarding products. Any adjustments to shipping or perhaps delivery policies will probably be clearly indicated after receipt of transaction. In the occasion of a problem in any merchandise, please contact us all right away to get a return or alternative. As long as your satisfaction is usually our number one priority, we all will work with you to definitely make sure that you possess the very best electronic products available.